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SP INFOTECH

Online Services — Networking & Infrastructure

Citrix VDI & NetScaler Services

We deploy, migrate and troubleshoot Citrix environments — including the logon performance problems that generate most of the complaints and rarely have a single cause.

Virtual desktop infrastructure being administered remotely
Discipline
Networking & Infrastructure
Delivery
Live online, worldwide
Service line
VDI & NetScaler delivery

Citrix estates fail in recognisable ways: profile bloat, logon storms at shift change, image management that has drifted, undersized delivery controllers, and gateway configuration that works until certificates expire.

Our remediation work measures before it changes — breaking logon time down by phase so the fix addresses the actual bottleneck rather than the most-blamed component.

We also handle new deployments, migration from on-premise to Citrix DaaS, and NetScaler ADC configuration for secure access.

What we deliver

Scoped as a project, a phased rollout or an ongoing managed service.

01

Environment assessment

Site architecture, image, profile and policy review with findings ranked by user impact.

02

Deployment & build

Site design, machine catalogues, delivery groups and provisioning.

03

DaaS migration

Migration from on-premise Citrix to the cloud-managed service, phased by user group.

04

Logon performance

Logon time broken down by phase, with remediation targeted at the measured bottleneck.

05

Profile management

Profile strategy that prevents bloat and keeps logon times stable as users accumulate data.

06

NetScaler ADC

Gateway configuration, authentication, load balancing and certificate lifecycle.

07

Image management

Golden image build, update process and rollback so drift stops recurring.

08

Managed support

Monitoring, capacity review, patching and incident response under SLA.

Products & components covered

  • Virtual Apps and Desktops
  • Citrix DaaS
  • NetScaler ADC
  • StoreFront
  • Provisioning Services
  • Profile Management

How we engage

  • Assessment
  • Deployment project
  • DaaS migration
  • Managed support

What you end up with

  • Logon times measured, then actually reduced
  • Images updated through a repeatable process
  • Gateway access that does not fail on certificate renewal
  • Capacity planned rather than discovered

Citrix services delivered worldwide

This work is delivered remotely, so location is not a constraint. Change windows are scheduled in your local time and staffed accordingly, across IST, GMT, CET and US hours. Where a task genuinely needs someone physically present, we coordinate local hands and run the technical work remotely alongside them.

FAQs

Citrix services — common questions

What clients ask before scoping an engagement.

Yes, and it is one of our most requested engagements. We instrument logon and session performance to break the delay down by phase — profile load, policy processing, script execution, network — so remediation targets the real cause.

Start a conversation

Need Citrix work delivered?

Tell us what you are running and what needs to change. We will come back with a scope, an approach and a price.

Office
RN 506, Siddha Esplanade, 6 Jawaharlal Nehru Road, Kolkata, West Bengal 700013, India
Hours
Monday – Saturday, 10:00 AM – 7:00 PM IST

Our Clients

We work with the companies that have established a stainless reputation in what they do. They are leaders in various spheres of business, and we appreciate cooperating with them.

International Institute of Hotel Management logo
CenturyPly logo
Geological Survey of India logo
Indian Defence emblem
TVS logo
Client logo
Client logo
Simoco Telecommunications (South Asia) Limited logo
CEVA logistics logo
Anand Shreeji logo
aquatica india logo